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Contact Us: +44(0) 28 7939 5005

Delivery

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Delivery Information
UK Orders

Stock permitting, United Kingdom standard orders will be delivered within three working days. If alterations are to be made, please allow four working days. Alongside this, we also offer a Royal Mail 24 hour tracked service, please allow for 1-2 days for this. We also offer UK next working day delivery, however personalisation may have an impact on this timeframe.

We do our best to dispatch orders on the day of receipt, but please be aware that our factory is closed at the weekends. During very busy periods or bank holidays, your order may take a little longer.

International Orders

We do our best to ensure that international orders arrive within 7-10 working days (depending on destination) from dispatch.  We are experiencing some delays for international orders due to lack of availability of flights.  Please allow an extra day if a garment requires monogramming or alteration.

International online fraud is a concern for us and our customers. As such, all orders are security checked.

For orders to the US, we cover import duties. For all other countries, charges may occur.  Please note we have no control over the amount of these charges.

Brexit: There should be no disruption for our customers as a result of Brexit. Click here for more information

Charges on Dispatch

Although funds may be reserved on your credit/debit card when placing your order, we do not take the funds until we know we have fulfilled the order and the goods have been dispatched. If you order via PayPal, funds are automatically deducted from your available balance. We will only levy one postal charge per order no matter how many parcels we send to you.

Exceptions

Our goods normally arrive within the specified delivery time frame, however from time to time problems may occur. If your order has not arrived, please contact our customer services department on +44 (0) 28 7939 5005 between 9am-5pm GMT Monday to Friday. Alternatively you can email service@savile-row.co.uk and we will investigate any problems as soon as possible.

Christmas Delivery Dates 2024
Orders to America

Please ensure orders are completed by 17th December 12:00 GMT to receive before Christmas.

Delivery Timescales & Charges | $usd
Delivery Timescales USD

US ORDERS

Stock permitting, US orders will be delivered within three working days via DHL. If alterations are to be made, please allow four working days.

We do our best to dispatch orders on the day of receipt, but please be aware that our factory is closed at the weekends. During very busy periods or bank holidays, your order may take a little longer.

DELIVERY TIMESCALES

Please find our delivery timescales below. Note: if you have requested any alterations or monogramming, please allow an additional 2-3 working days for delivery.

Country
USA

Type
Express via DHL

Charge
$22 - Free on orders over $140

Delivery Time
2 - 3 working days. Signature required.

Deliveries to remote or outlying areas may take a few days longer.

Country
United Kingdom, Isle of Man, Channel Islands, British Forces Post Office

Type
Royal Mail Tracked 48

Charge
$6, Free on orders over $100

Delivery Time
2-3 working days

Type
Royal Mail Tracked 24

Charge
$9

Delivery Time
1-2 working days

Country
United Kingdom, Isle of Man

Type
Special Delivery

Charge
$15

Delivery Time
Orders must be placed by 2pm for next working day (up to 5:30pm). Delivery Mon-Fri. Orders placed before 2pm on Fri will be delivered on Monday and orders placed after 2pm on Fri and over the w/e will be delivered on Tues. Not available for orders with alterations. Our next day delivery service is not available on Good Friday, Saturday, Easter Monday and Tuesday and other UK and Northern Ireland Bank Holidays (St. Patrick's Day - 17th March, first and last Monday in May, 12th July, last Monday in August and during Christmas) and the next day following them.

Deliveries to remote or outlying areas may take a few days longer.

Country
Channel Islands

Type
Royal Mail Tracked 48

Charge
$6, Free on orders over $100

Delivery Time
2-3 working days

Type
Royal Mail Tracked 24

Charge
$9

Delivery Time
1-2 working days

Country
British Forces Post Office

Type
Royal Mail Standard

Charge
$6, Free on orders over $100

Delivery Time
2-3 working days

Type
Royal Mail Tracked 24

Charge
$9

Delivery Time
1-2 working days

Country
Jersey and Guernsey

Type
Special Delivery

Charge
$20

Delivery Time
Orders must be placed by 2pm for next working day (up to 5:30pm). Delivery Mon-Fri. Orders placed by 2pm on Fri and over the w/e will be delivered on Tues. Not available for orders with alterations. / Our next day delivery service is not available on Good Friday, Saturday, Easter Monday and Tuesday and other UK and Northern Ireland Bank Holidays (St. Patrick's Day - 17th March, first and last Monday in May, 12th July, last Monday in August and during Christmas) and the next day following them.

Country
Ireland

Type
Ireland Tracked (DPD)

Charge
$8.50 - Free on orders over $150

Delivery Time
1 - 2 working days

 

Country
Ireland

Type
Ireland Next Working Day (DHL)

Charge
$24.00

Delivery Time
1 - 2 working days

 

Country
Austria, Belgium, Czechia, Denmark, France, Germany, Hungary, Luxembourg, Lithuania, Netherlands, Poland, Portugal, Slovakia, Slovenia, Switzerland

Type
DPD Tracked

Charge
$11.50 - Free on orders over $150

Delivery Time
4 - 7 working days

 

Country
Bulgaria, Croatia, Finland, Greece, Italy, Latvia, Romania, Spain, Sweden

Type
DPD Tracked

Charge
$18.50 - Free on orders over $150

Delivery Time
4 - 7 working days

 

Country
Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Estonia, Georgia, Gibraltar, Iceland, Kazakhstan, Liechtenstein, Macedonia, Malta, Moldova, Montenegro, Norway, Serbia, Turkey, Vatican City

Type
Europe Tracked

Charge
$20.00 - Free on orders over $150

Delivery Time
5 - 7 working days

 

Country
Mainland Europe

Type
DHL Express

Charge
$29.00

Delivery Time
1 - 2 working days

 

Country
Australia

Type
Standard

Charge
$22 - Free on orders over $122

Delivery Time
7 - 10 working days. Signature required.

Country
Australia

Type
Express

Charge
$36 

Delivery Time
2 - 3 working days. Signature required.

Country
Ukraine, UAE, Saudi Arabia

Type
Standard

Charge
$22.50 - Free on orders over $150

Delivery Time
7 - 10 working days

Country
Canada, New Zealand

Type
Standard

Charge
$22.50 - Free on orders over $180

Delivery Time
7 - 10 working days

Country
Rest Of World

Type
Standard

Charge
$23

Delivery Time
7 - 10 working days

Country
Rest Of World

Type
Express

Charge
Read Below

Delivery Time
We can also offer express worldwide delivery. For a bespoke quote based on the delivery address and size of the order please contact our customer service team at service@savile-row.co.uk or +44 2879 39 5005.

Please allow an extra day for delivery during the UK and Northern Ireland's Bank Holidays.

Excluded Shipping Countries
Excluded Shipping Countries

In a selected number of countries, we have exclusive licensee arrangements. This means you will be able to purchase our goods from the licensee stores. As such, we do not ship to these countries:

Japan & Myanmar.

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