Customer Terms & Conditions

Welcome to the savilerowco.com terms and conditions for use; these terms and conditions apply to the use of this website. By accessing this website and/or placing an order, you agree to be bound by the terms and conditions set out below.

Before you place an order, if you have any questions relating to these terms and conditions please contact our Customer Services team by email at service@savile-row.co.uk or by phone on 0287 939 5005. Opening hours: Monday to Friday 9am - 5pm.

You are provided access to this website in accordance with these conditions. Any orders placed by you must be placed in accordance with these Conditions.

You warrant that the personal information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

When using our website you will often see recommendations: products we think you might like and could perhaps miss when you're browsing. These items are based on your past purchases, top sellers, ratings and recently-viewed products. Additionally, to show you relevant products, we compare your interests and buying habits with the interests and habits of other customers. Your recommendations may change when you make a purchase and move around the site. You might like to add products that interest you to your wish list for future reference.

We take reasonable care to ensure our recommendations are in line with your behaviour as a customer on savilerowco.com. Details of the products we recommend – such as price – are correct at the time recommendations are originally made to you and can be subject to change without notice.